I just signed up, but cannot find my members login details
Your login details have also been instantly sent to you in your members welcome email.
Please make sure that the email is not stuck in spam or in your junk mail folder. When you do find it, add the email address to your ‘safe senders’ list!
What is your returns procedure?
For digital orders, we have a 45 day money back guarantee. For physical products, we accept returns within 30 days of placing your order. All returns need to be sent to:
Oh So Paleo
C/O Customer Service
4282 Parview Drive
Houston, Tx 77006
How long will it take for my purchase to get to me?
Digital orders are available immediately after purchase, and are also sent via email to you. You may need to check your junk folder in case your login information ended up there.
Physical purchases will be fulfilled in 3-5 working days.
Your order will be sent with USPS and can take up to 21 days and you will receive a shipping notification once your package has been left the warehouse which will contain your tracking information.
How much is shipping and handling?
For all US orders the shipping and handling costs are $10.25, for all Canadian order $15 and we do not ship to any other international addresses.